---
title: Implementing the HASS Model | Human & Animal Support Services
description: The community-centric sheltering method provides communities with social service-oriented and diversified support systems that allow for both people and pets to have multiple options of care that best suit their needs.
image: https://resources.humananimalsupportservices.org/hubfs/HASS%20-%20resource%20center%20-%20Supported%20Self%20Rehoming.jpg
---

### Get all resources access

[**NEW!** Access the HASS Playbook: A Holistic Guide to the Four Pathways](https://www.humananimalsupportservices.org/hass-playbook/)

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- WHO WE ARE 
    - [Our Impact](https://www.humananimalsupportservices.org/about-hass/)
    - [Our Team](https://www.humananimalsupportservices.org/hass-team/)
    - [Partners](https://www.humananimalsupportservices.org/partner-organizations)
- WHAT WE DO 
    - [Education & Implementation](https://www.humananimalsupportservices.org/hass-education/)
    - [Data & Research](https://www.humananimalsupportservices.org/hass-data/)
    - [Policy & Government](https://www.humananimalsupportservices.org/hass-policy-team/)

[![](https://resources.humananimalsupportservices.org/hs-fs/hubfs/HASS-Logo1.png?width=145&height=86&name=HASS-Logo1.png)](https://www.humananimalsupportservices.org/)

- RESOURCE CENTER
- CONTACT US
- <https://www.facebook.com/humananimalsupportservices>
- <https://www.instagram.com/thehasslife/>
- <https://www.linkedin.com/showcase/human-animal-support-services/>

Featured Content

### [Pets With Microchips Are THREE TIMES More Likely to Get Home](https://www.humananimalsupportservices.org/blog/new-analysis-pets-with-microchips-are-three-times-more-likely-to-get-home/)

It’s long been known that lost pets with microchips have a higher chance of returning to their homes than those without. 

- Implement the HASS Model
- [HASS Playbook](https://www.humananimalsupportservices.org/hass-playbook/)
- [Pet Support Services](https://resources.humananimalsupportservices.org/#pet-support)
- [Lost Pet Reunification](https://resources.humananimalsupportservices.org/#lost-pet)
- [Support Self-Rehoming](https://resources.humananimalsupportservices.org/#self-rehoming)
- [Intake-to-Placement](https://resources.humananimalsupportservices.org/#intake)

- Digital Tools
- [HASS Budget Calculator](https://www.humananimalsupportservices.org/the-hass-budget-calculator/)
- [HASS Eviction Calculator](https://www.humananimalsupportservices.org/toolkit/pet-eviction-calculator/)
- [HASS RTH Benchmarking Tool](https://rth-benchmark-8162-main-nsmk7fdqza-wm.a.run.app/)
- [pets.findhelp.com](https://pets.findhelp.com/)

- HASS Industry Partners
- [Maddie's University HASS 101 Course](https://university.maddiesfund.org/products/human-animal-support-services-curriculum#tab-product_tab_content)
- [National Animal Care & Control Association](https://www.nacanet.org/)
- [Shelter Animals Count](https://www.shelteranimalscount.org/)

- Latest From HASS
- [Blogs](https://www.humananimalsupportservices.org/blog)
- [Webinars](https://www.humananimalsupportservices.org/blog#webinars)
- [News](https://www.humananimalsupportservices.org/blog#news)
- [Podcast](https://www.humananimalsupportservices.org/blog#podcasts)

[Enter the Resource Center](https://resources.humananimalsupportservices.org/all-resources?hsLang=en)

[![](https://resources.humananimalsupportservices.org/hs-fs/hubfs/HASS-Logo1.png?width=145&height=86&name=HASS-Logo1.png)](https://resources.humananimalsupportservices.org/?hsLang=en)

- Who we are 
    - [Our Impact](https://www.humananimalsupportservices.org/about-hass/)
    - [Our Team](https://www.humananimalsupportservices.org/hass-team/)
    - [Our Partners](https://www.humananimalsupportservices.org/partner-organizations)
- What we do 
    - [Education & Implementation](https://www.humananimalsupportservices.org/hass-education/)
    - [Data & Research](https://www.humananimalsupportservices.org/hass-data/)
    - [Policy & Government](https://www.humananimalsupportservices.org/hass-policy-team/)
- Resources Center 
    - [Implementing the HASS Model](https://resources.humananimalsupportservices.org)
    - Digital Tools 
          - [HASS Budget Calculator](https://budgetcalculator-ldz9-main-nsmk7fdqza-wm.a.run.app/)
          - [HASS Eviction Calculator](https://www.humananimalsupportservices.org/toolkit/pet-eviction-calculator/)
          - [HASS RTH Benchmarking Tool](https://rth-benchmark-8162-main-nsmk7fdqza-wm.a.run.app/)
          - [HASS Legislation Tracker](https://animalpolicygroup.com/legislative-tracking/)
          - [Pets.FindHelp.com](https://pets.findhelp.com/)
          - [SAC](https://www.shelteranimalscount.org/)
    - HASS Partner & Pilots 
          - [Maddie's Fund Courses](https://university.maddiesfund.org/products/human-animal-support-services-curriculum#tab-product_tab_content)
          - [Join a Job-Alike](https://www.humananimalsupportservices.org/blog#job-alikes)
          - [Collaborative Resources](https://resources.humananimalsupportservices.org)
    - Latest from HASS 
          - [Blogs](https://www.humananimalsupportservices.org/blog)
          - [Webinars](https://www.humananimalsupportservices.org/blog#webinars)
          - [News](https://www.humananimalsupportservices.org/blog#news)
          - [Podcast](https://www.humananimalsupportservices.org/blog#job-alikes)
- [Contact Us](https://www.humananimalsupportservices.org/contact-us/)

# HASS Resource Center

[TOOLKITS](https://resources.humananimalsupportservices.org/?hsLang=en)

[BLOG POSTS](https://www.humananimalsupportservices.org/blog#blogs)

[WEBINARS](https://www.humananimalsupportservices.org/blog#webinars)

[INDUSTRY NEWS & DATA INSIGHTS](https://www.humananimalsupportservices.org/blog#news)

[Case Studies](https://www.humananimalsupportservices.org/case-study-cpp)

## The Four Pathways to Implementing the HASS Model

![HASS - resource center - Pet Suupport Services](https://resources.humananimalsupportservices.org/hubfs/HASS%20-%20resource%20center%20-%20Pet%20Suupport%20Services.jpg "HASS - resource center - Pet Suupport Services")

**Pet Support Services**

[GET STARTED](https://resources.humananimalsupportservices.org/all-resources#pet-support)

![HASS - resource center - Lost Pet Reunification](https://resources.humananimalsupportservices.org/hubfs/HASS%20-%20resource%20center%20-%20Lost%20Pet%20Reunification.jpg "HASS - resource center - Lost Pet Reunification")

**Lost Pet Reunification**

[GET STARTED](https://resources.humananimalsupportservices.org/all-resources#lost-pet)

![HASS - resource center - Supported Self Rehoming](https://resources.humananimalsupportservices.org/hubfs/HASS%20-%20resource%20center%20-%20Supported%20Self%20Rehoming.jpg "HASS - resource center - Supported Self Rehoming")

**Supported Self-Rehoming**

[GET STARTED](https://resources.humananimalsupportservices.org/all-resources#self-rehoming)

![HASS Resource Center - Pet Support Services - Staff holding a cat at Memphis Animal Services](https://resources.humananimalsupportservices.org/hubfs/HASS%20Resource%20Center%20-%20Pet%20Support%20Services%20-%20Staff%20holding%20a%20cat%20at%20Memphis%20Animal%20Services.jpg "HASS Resource Center - Pet Support Services - Staff holding a cat at Memphis Animal Services")

**Intake-to-Placement**

[GET STARTED](https://resources.humananimalsupportservices.org/all-resources#intake)

[VIEW ALL RESOURCES](https://resources.humananimalsupportservices.org/all-resources#all)

 PART OF PET SUPPORT SERVICES

![Pet Support Services](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-09.png?width=292&height=230&name=Guide%20Icons-09.png)

### Pet Support Services Toolkit

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services%20Toolkit.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-11](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-11.png?width=292&height=230&name=Guide%20Icons-11.png)

### Resource Collection: Evidence for Supporting Human-Animal Bonds

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/SROI%20in%20Supporting%20Human-Animal%20Bonds%20Resource%20Collection.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Disaster Preparedness Guide](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-10.png?width=292&height=230&name=Guide%20Icons-10.png)

### Disaster Preparedness Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services_HASS%20Disaster%20Preparedness%20and%20Response_%20Organizational%20Planning%20and%20Preparedness%20Getting%20Started%20Guide.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Integrating Veterinary Social Services Guide](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-12.png?width=292&height=230&name=Guide%20Icons-12.png)

### Integrating Veterinary Social Work Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services_HASS%20Toolkit_%20Integrating%20Veterinary%20Social%20Work%20into%20Animal%20Sheltering.docx.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Pet Support Services Implementation Checklist](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-13.png?width=292&height=230&name=Guide%20Icons-13.png)

### Pet Support Services Implementation Checklist

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services_%20HASS%20Implementation%20Checklist.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![HASS x One Health Integration Guide ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-14.png?width=292&height=230&name=Guide%20Icons-14.png)

### HASS x One Health Integration Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services_HASS%20One%20Health%20Integration%20Toolkit_%20Getting%20Started.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Community-Centric Behavior Support Guide](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-11.png?width=292&height=230&name=Guide%20Icons-11.png)

### Community-Centric Behavior Support Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services_HASS%20Resource_%20Community%20Based%20Behavior%20Support.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Cold Weather Preparedness Guide ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-15.png?width=292&height=230&name=Guide%20Icons-15.png)

### Cold Weather Preparedness Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Pet%20Support%20Services_Cold%20Weather%20Preparation%20Tips%20for%20Shelters.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-16](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-16.png?width=292&height=230&name=Guide%20Icons-16.png)

### Pet Eviction Calculator

[DOWNLOAD GUIDE](https://www.humananimalsupportservices.org/toolkit/pet-eviction-calculator/)

 PART OF PET SUPPORT SERVICES

![Guide Icons-09](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-09.png?width=292&height=230&name=Guide%20Icons-09.png)

### HASS Behavior Glossary

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/HASS%20Behavior%20Glossary.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Lost Pet Reunification Toolkit (LPR)](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-18.png?width=292&height=230&name=Guide%20Icons-18.png)

### Lost Pet Reunification Toolkit (LPR)

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Lost%20Pet%20Reunification%20PDFs/Lost%20Pet%20Reunification%20Toolkit.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Guide Icons-21](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-21.png?width=292&height=230&name=Guide%20Icons-21.png)

### Field Services Return Checklist

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Field%20Services%20Return%20Checklist.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Foundational Guides icons-08](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Foundational%20Guides%20icons-08.png?width=271&height=209&name=Foundational%20Guides%20icons-08.png)

### Community Cat Programming

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Community%20Cat%20Programming.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Job-Alikes icons-40](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-40.png?width=292&height=230&name=Job-Alikes%20icons-40.png)

### Lost Cat Intake & Pathway Planning

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Cat%20Intake%20and%20Pathway%20Planning.docx.pdf?hsLang=en)

 Part of Lost Pet Reunification

![48 Hour Lost Pet Text/SMS Program Guide](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-19.png?width=292&height=230&name=Guide%20Icons-19.png)

### 48 Hour Lost Pet Text/SMS Program Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Lost%20Pet%20Reunification%20PDFs/Lost%20Pet%20Reunification_48%20Hour%20Program_%20Text_SMS%20Platform%20Recommendations.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Lost Animal Checklist for Shelter Staff ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-21.png?width=292&height=230&name=Guide%20Icons-21.png)

### Lost Animal Checklist for Shelter Staff

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Lost%20Pet%20Reunification%20PDFs/Lost%20Pet%20Reunification_Lost%20Animal%20Checklist%20for%20Staff%20and%20Volunteers.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Guide Icons-19](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-19.png?width=292&height=230&name=Guide%20Icons-19.png)

### 48-Hour Lost Pet Reunification Programming

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/48-Hour%20Lost%20Pet%20Reunification%20Programming%20.pdf?hsLang=en)

 Part of Lost Pet Reunification

![Guide Icons-18](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-18.png?width=292&height=230&name=Guide%20Icons-18.png)

### Reunification for Lost & Found Cats

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Reunification%20for%20Lost%20and%20Found%20Cats.pdf?hsLang=en)

 Part of Supported Self-Rehoming

![Supported Self Rehoming Toolkit](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-Supported%20Self%20Rehoming-42.png?width=292&height=230&name=Guide%20Icons-Supported%20Self%20Rehoming-42.png)

### Supported Self-Rehoming Toolkit

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Supported%20Self%20Rehoming%20PDFs/Supported%20Self-Rehoming%20Toolkit.pdf?hsLang=en)

 Part of Supported Self-Rehoming

![Rehoming Technology Guide](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-22.png?width=292&height=230&name=Guide%20Icons-22.png)

### Rehoming Technology Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Supported%20Self%20Rehoming%20PDFs/Supported%20Self-Rehoming_Rehoming%20Technology%20At%20A%20Glance.pdf?hsLang=en)

 Part of Supported Self-Rehoming

![Transfer of Ownership Agreement](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-23.png?width=292&height=230&name=Guide%20Icons-23.png)

### Transfer of Ownership Agreement

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Supported%20Self%20Rehoming%20PDFs/Supported%20Self%20Rehoming_Transfer%20of%20Ownership%20Agreement.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Intake to Placement Toolkit](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-24.png?width=292&height=230&name=Guide%20Icons-24.png)

### Intake-to-Placement Toolkit

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement%20Toolkit.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-28](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-28.png?width=292&height=230&name=Guide%20Icons-28.png)

### Community Cat Programming Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Community%20Cat%20Programming.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Finder-to-Foster Programming Guide ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Finder-to-Foster Programming Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement_Finder%20to%20Foster.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Building HASS Programs with Intake Data](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-27.png?width=292&height=230&name=Guide%20Icons-27.png)

### Building HASS Programs with Intake Data

[DOWNLOAD GUIDE](https://www.youtube.com/watch?v=d0OgIWc1E68)

 PART OF INTAKE TO PLACEMENT

![Cat Intake-to-Placement Script for Owner Surrender](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-28.png?width=292&height=230&name=Guide%20Icons-28.png)

### Cat Intake-to-Placement Script for Owner Surrender

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement%20Script%20for%20Owner%20Surrender%20Cats.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Dog Intake-to-Placement Script for Owner Surrender ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-29.png?width=292&height=230&name=Guide%20Icons-29.png)

### Dog Intake-to-Placement Script for Owner Surrender

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement%20Script%20for%20Owner%20Surrender%20Dogs.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Intake-to-Placement FAQ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-30.png?width=292&height=230&name=Guide%20Icons-30.png)

### Intake-to-Placement FAQ

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement%20FAQs.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Animal Placement Goal Setting Guide](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-31.png?width=292&height=230&name=Guide%20Icons-31.png)

### Animal Placement Goal Setting Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement_Animal%20Placement%20Goal%20Setting.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Identifying Placement Options Guide ](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-32.png?width=292&height=230&name=Guide%20Icons-32.png)

### Identifying Placement Options Guide

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Intake%20to%20Placement_Animal%20Placement%20Time%20by%20Type.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Breaking Down Barriers to Positive Outcomes

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Breaking%20Down%20Barriers%20to%20Positive%20Outcomes.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-25](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-25.png?width=292&height=230&name=Guide%20Icons-25.png)

### Cat Intake and Pathway Planning

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/Cat%20Intake%20and%20Pathway%20Planning.docx.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-27](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-27.png?width=292&height=230&name=Guide%20Icons-27.png)

### Conversation-Based Adoptions & Transportation Programming

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Conversation-Based%20Adoptions%20%26%20%20Transportation%20Programming.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-24](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-24.png?width=292&height=230&name=Guide%20Icons-24.png)

### Integrating Behavior into Everyday Operations: Staff Training & Gaining Buy-In

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Integrating%20Behavior%20into%20the%20Everyday_%20Gaining%20Buy-in%20%26%20Training%20Your%20Staff.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### HASS Behavior Glossary

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Intake%20to%20Placement%20PDFs/HASS%20Behavior%20Glossary.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Job-Alikes icons-39](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-39.png?width=292&height=230&name=Job-Alikes%20icons-39.png)

### Transform a Shelter Clinic into a Foster Clinic

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Transforming%20a%20Shelter%20Clinic%20Into%20a%20Foster%20Clinic%20(1).pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-30](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-30.png?width=292&height=230&name=Guide%20Icons-30.png)

### Foster-Centric Programming

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Foster-Centric%20Programming.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Foundational Guides icons-05](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Foundational%20Guides%20icons-05.png?width=271&height=209&name=Foundational%20Guides%20icons-05.png)

### Remote Customer Service Recommendations

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/2023%20Copy%20of%20Remote%20Customer%20Service%20Toolkit.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Job-Alikes icons-45](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-45.png?width=292&height=230&name=Job-Alikes%20icons-45.png)

### Community Ecosystem Mapping

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/2023%20Copy%20ofGetting%20Started%20with%20Ecosystem%20Mapping.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Job-Alikes icons-45](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-45.png?width=292&height=230&name=Job-Alikes%20icons-45.png)

### Risk Tolerance & The Role of Non-Profit Organizations

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Pet%20Support%20Services%20PDFs/Copy%20of%20HASS_%20Role%20of%20NPO%20-%20Risk%20Tolerance%20as%20a%20HASS%20Value%20(1).pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-10-1](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-10-1.png?width=292&height=230&name=Guide%20Icons-10-1.png)

### Field Services Toolkit

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Field%20Services%20Toolkit.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Job-Alikes icons-45](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-45.png?width=292&height=230&name=Job-Alikes%20icons-45.png)

### Building Community Partnerships

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Building%20Community%20Partnerships.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-10](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-10.png?width=292&height=230&name=Guide%20Icons-10.png)

### Implementing Case Management

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Case%20Management%20Toolkit-1.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Job-Alikes icons-37](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-37.png?width=292&height=230&name=Job-Alikes%20icons-37.png)

### Integrating Volunteers

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Volunteer%20Integration%20Toolkit.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-12](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-12.png?width=292&height=230&name=Guide%20Icons-12.png)

### Internal, External & Collaborative Medical Care Programming

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Internal%2c%20External%20%26%20Collaborative%20Medical%20Care%20Programming.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-13](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-13.png?width=292&height=230&name=Guide%20Icons-13.png)

### HASS Facility Guidelines

 To be updated in 2024  

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/HASS%20Facility%20Guidelines.docx.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-11](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-11.png?width=292&height=230&name=Guide%20Icons-11.png)

### Keeping Families Together: Housing Crisis & Eviction Response Toolkit

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/KFT%20Housing%20Toolkit_Combined_2024.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Case Study: LifeLine Animal Project

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/LifeLine_CPP%20Case%20Study%20(1).pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Case Study: Riverside County Department of Animal Services

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Riverside_CPP%20Case%20Study%20(1).pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Case Study: Charlotte-Mecklemburg Animal Care & Control

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Char-Meck_CPP%20Case%20Study%20(1).pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Case Study: Cincinnati Animal CARE

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/CAC_CPP%20Case%20Study%20(1).pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-32](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-32.png?width=292&height=230&name=Guide%20Icons-32.png)

### Tracking Shelter Foot Traffic Data

Developed as part of the Competitive Pet Placement Project

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Shelter%20Foot%20Traffic%20Data%20Tracking.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-27](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-27.png?width=292&height=230&name=Guide%20Icons-27.png)

### Basic Process Improvements for Matchmaking

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Basic%20Matchmaking%20Process%20Improvements.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Job-Alikes icons-43](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Job-Alikes%20icons-43.png?width=292&height=230&name=Job-Alikes%20icons-43.png)

### Using Heat Maps for Strategic Offsite Adoption Events

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Strategic%20Offsite%20Adoption%20Events%20Using%20Heat%20Maps.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-30](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-30.png?width=292&height=230&name=Guide%20Icons-30.png)

### Implementing Virtual Meet & Greets

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Virtual%20Meet-and-Greets.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Streamlining the Interest Form Application Process

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Streamlining%20the%20Interest%20Form%20Process.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-25](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-25.png?width=292&height=230&name=Guide%20Icons-25.png)

### Streamlining the Foster to Adoption Process

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Foster%20Adoption%20Process_CPP.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-26](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-26.png?width=292&height=230&name=Guide%20Icons-26.png)

### Case Study: Wisconsin Humane Society

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/PDF_WHS%20Case%20Study.pdf?hsLang=en)

 PART OF INTAKE TO PLACEMENT

![Guide Icons-24](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-24.png?width=292&height=230&name=Guide%20Icons-24.png)

### Facilitating Playgroups

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Playgroups_%20Getting%20Started.pdf?hsLang=en)

 PART OF PET SUPPORT SERVICES

![Guide Icons-09](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Guide%20Icons-09.png?width=292&height=230&name=Guide%20Icons-09.png)

### 2024 Call for Change

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/2024%20%20HASS%20Case%20for%20Change%20Report.pdf?hsLang=en)

## Additional Related Resources

[![Additional related resources icons-33](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Additional%20related%20resources%20icons-33.png?width=51&height=68&name=Additional%20related%20resources%20icons-33.png)news & insights](https://www.humananimalsupportservices.org//blog#blogs)

[![Additional related resources icons-34](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Additional%20related%20resources%20icons-34.png?width=69&height=69&name=Additional%20related%20resources%20icons-34.png)Webinars](https://www.humananimalsupportservices.org//blog#webinars)

[![](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Additional%20related%20resources%20icons-36.png?width=68&height=68&name=Additional%20related%20resources%20icons-36.png)Digital Tools](https://rth-benchmark-8162-main-nsmk7fdqza-wm.a.run.app/)

[![HASSIcon_OneColorWhite](https://resources.humananimalsupportservices.org/hs-fs/hubfs/HASSIcon_OneColorWhite.png?width=2000&height=1833&name=HASSIcon_OneColorWhite.png)Case Studies](https://www.humananimalsupportservices.org/case-study-cpp)

[![Additional related resources icons-35](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Additional%20related%20resources%20icons-35.png?width=73&height=69&name=Additional%20related%20resources%20icons-35.png)Call for Change](https://www.humananimalsupportservices.org/2024-call-for-change/)

## Foundational Guides

![Foundational Guides icons-05](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Foundational%20Guides%20icons-05.png?width=271&height=209&name=Foundational%20Guides%20icons-05.png)

#### **Government Budgeting Basics**

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Government%20Budgeting%20Basics.pdf?hsLang=en)

![Foundational Guides icons-06](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Foundational%20Guides%20icons-06.png?width=271&height=209&name=Foundational%20Guides%20icons-06.png)

#### **Philanthropy & Fundraising Guide**

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Foundational%20Guides%20PDFs/Foundational%20Guide_HASS%20Resource_%20Philanthropy%20Toolkit%20-%20Development%20%26%20Fundraising.pdf?hsLang=en)

![Foundational Guides icons-07](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Foundational%20Guides%20icons-07.png?width=271&height=209&name=Foundational%20Guides%20icons-07.png)

#### **How to Pilot a Program**

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/Foundational%20Guides%20PDFs/Foundational%20Guide_Creating%20a%20Pilot%20Program.pdf?hsLang=en)

![Foundational Guides icons-08](https://resources.humananimalsupportservices.org/hs-fs/hubfs/Foundational%20Guides%20icons-08.png?width=271&height=209&name=Foundational%20Guides%20icons-08.png)

#### **HASS Facility Guidelines**

[DOWNLOAD GUIDE](https://resources.humananimalsupportservices.org/hubfs/HASS%20Facility%20Guidelines.docx.pdf?hsLang=en)

## Sign up to our Newsletter

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- [Contact Us](https://www.humananimalsupportservices.org/contact-us/)

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**HASS is a project of Austin Pets Alive!**

Project Made Possible By:

![PEDIGREE Foundation Logo1 (1)](https://resources.humananimalsupportservices.org/hs-fs/hubfs/PEDIGREE%20Foundation%20Logo1%20(1).png?width=1522&height=655&name=PEDIGREE%20Foundation%20Logo1%20(1).png)

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